HTS/Soundbar using HDMI cable (ARC Function)1) Inquiry: The customer would like to connect a home theater system/soundbar using HDMI cable on the television
2) Resources used: Home > Connection & Setup > Connecting The Sound Bar To Your TV > Connecting Your Sound Bar To A TV With ARC 3) Steps taken: • verify the issue • What type of cable - • Guide the customer on how to connect the device - • Checked other sources/devices - 4) Additional comments/Requirements: DOP: POP: 5) Outcome: 6) Language: (DR Only) en 7) Symptom Description: na 8) NCP Parts Needed: na Symptom Code: L10202 |